Terms & Conditions

1. The OfficeText service

OfficeText provides practical business writing Assistants designed to help users create structured business messages such as emails, reminders, replies and follow-up messages.

The exact Assistants available to you depend on the subscription plan you select.

OfficeText may improve, update or modify features from time to time, provided that this does not materially remove a service that has already been paid for without an appropriate alternative or remedy.

2. Accounts

You may need an OfficeText account to access the Assistants included in your subscription.

You are responsible for providing accurate account information and for keeping your login details secure.

You must not allow another person to use your account in a way that violates these Terms or applicable law.

3. Eligibility

You must have the legal capacity to enter into a binding agreement in your country.

If you use OfficeText on behalf of a business or organisation, you confirm that you have authority to accept these Terms on its behalf.

4. Subscription plans

OfficeText is offered through subscription plans. Each plan includes a specified number of Assistants.

Current plans, prices and included Assistants are shown on the OfficeText pricing page before you subscribe.

Prices may be displayed as a monthly equivalent for convenience while the subscription is billed annually. The actual billing frequency is shown before the purchase is completed.

5. Free trial

Eligible new customers may receive a 30-day free trial.

Unless cancelled before the end of the trial, the subscription will convert to a paid subscription according to the plan and price shown at checkout.

If you do not wish to continue with a paid subscription, you should cancel before the free trial ends.

6. Payments and Paddle

Where a transaction is processed through Paddle, Paddle acts as the Merchant of Record for that transaction.

This means that Paddle processes the payment and may be responsible for matters such as payment collection, transaction documentation, applicable taxes and payment-related customer support in accordance with Paddle's own terms.

By completing a purchase through Paddle, you may also be required to accept Paddle's applicable buyer terms and checkout conditions.

7. Automatic renewal

Paid subscriptions automatically renew at the end of each annual subscription period unless cancelled before the renewal date.

By starting a subscription, you authorise the payment provider to collect the applicable recurring subscription charge until the subscription is cancelled.

8. Cancellation

You may cancel your subscription at any time.

Cancellation prevents future renewal charges once it becomes effective.

Further information is available in the OfficeText Subscription & Cancellation Policy .

9. Refunds

Refunds are handled in accordance with the OfficeText Refund Policy, the applicable payment provider's procedures and any mandatory consumer rights that apply to the transaction.

Further information is available in the OfficeText Refund Policy.

10. Acceptable use

You may use OfficeText for lawful personal or business purposes.

You must not use OfficeText to:

• commit or facilitate fraud or other unlawful activity;
• send illegal, deceptive, abusive or harassing communications;
• send unsolicited bulk messages or unlawful spam;
• impersonate another person or business;
• attempt to interfere with or damage the OfficeText website or service;
• gain unauthorised access to another user's account;
• resell, copy or redistribute OfficeText as your own service without permission.

11. Responsibility for your messages

OfficeText helps you prepare business messages, but you remain responsible for reviewing the final text before using or sending it.

You are responsible for ensuring that names, dates, amounts, facts, contact details and other information in your final message are accurate.

OfficeText does not provide legal, financial, tax or other regulated professional advice.

12. Intellectual property

The OfficeText name, website, design, software, Assistants, interfaces and original service materials are protected by applicable intellectual property laws.

Your subscription gives you a limited, non-exclusive and non-transferable right to use OfficeText for your own lawful personal or business purposes.

You may use the business messages you create with OfficeText in your own communications.

13. Availability

We aim to keep OfficeText available and reliable, but uninterrupted or error-free access cannot be guaranteed.

Temporary interruptions may occur because of maintenance, hosting, internet failures, payment-provider services or circumstances outside our reasonable control.

14. Suspension or termination

Access to OfficeText may be suspended or terminated where reasonably necessary, including where:

• subscription payments remain unpaid;
• an account is used fraudulently or unlawfully;
• these Terms are seriously or repeatedly violated;
• security or technical abuse threatens OfficeText or other users.

Where reasonably possible, appropriate notice will be given before access is terminated.

15. Limitation of liability

OfficeText is intended as a practical business writing tool.

To the fullest extent permitted by law, OfficeText is not liable for indirect, incidental or consequential losses resulting from the use of the service, including loss of profits, business opportunities, data or reputation.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

Nothing in these Terms limits any mandatory consumer rights.

16. Privacy

Personal information relating to your OfficeText account and use of the website is handled in accordance with the OfficeText Privacy Policy.

17. Changes to these Terms

These Terms may be updated where necessary, for example because of changes to the service, payment arrangements, legal requirements or security practices.

Material changes affecting an existing paid subscription will be communicated where required by applicable law.

The latest version of these Terms will be published on the OfficeText website together with the date of the most recent update.

18. Governing law

These Terms are governed by the laws of Bulgaria.

If you are a consumer, you continue to benefit from any mandatory consumer protections that apply under the laws of your country and that cannot legally be excluded by these Terms.

19. Contact

If you have questions about OfficeText or these Terms & Conditions, please contact:

OfficeText
BULSTAT number 181622580
Email: info@officetext.eu