Terms & Conditions

1. The OfficeText service

OfficeText provides practical business writing Assistants designed to help users create structured business messages such as emails, reminders, replies and follow-up messages.

All four Assistants are available with both the permanent Free account and the paid OfficeText All-in subscription.

OfficeText may improve, update or modify features from time to time, provided that this does not materially remove a service that has already been paid for without an appropriate alternative or remedy.

2. Accounts

An OfficeText account is required to access the Assistants, whether you use Free or OfficeText All-in.

You are responsible for providing accurate account information and for keeping your login details secure.

An OfficeText account is intended for use by one person at a time and must not be shared for simultaneous use by multiple people.

If the same account is used to sign in elsewhere while another session is active, OfficeText may end the earlier session and require that user to sign in again. This helps protect account access and prevent unauthorised account sharing.

You must not allow another person to use your account in a way that violates these Terms or applicable law.

3. Eligibility

You must have the legal capacity to enter into a binding agreement in your country.

If you use OfficeText on behalf of a business or organisation, you confirm that you have authority to accept these Terms on its behalf.

4. Free and All-in

OfficeText offers two options: Free and OfficeText All-in. Both provide access to the Email, Reply, Reminder and Follow-up Assistants and all languages currently available in the service.

Free allows up to 5 completed messages per calendar month. OfficeText All-in allows Unlimited messages. Usage allowances reset each calendar month.

OfficeText All-in is available for EUR 7.95 per month or EUR 79.50 per year. The yearly option is billed once per year; both options have the same monthly message allowance. The selected billing frequency and applicable recurring price are shown before checkout is completed.

5. Permanent Free account

The Free account has no fixed expiry date, requires no payment card and includes 5 completed messages per calendar month.

After you reach the Free allowance, you can wait until the next calendar month or choose to upgrade to OfficeText All-in.

Free does not automatically convert into a paid subscription. OfficeText All-in has no introductory free trial; payment starts only when you expressly choose and complete a paid subscription.

6. Payments and Paddle

Where a transaction is processed through Paddle, Paddle acts as the Merchant of Record for that transaction.

This means that Paddle processes the payment and may be responsible for matters such as payment collection, transaction documentation, applicable taxes and payment-related customer support in accordance with Paddle's own terms.

By completing a purchase through Paddle, you may also be required to accept Paddle's applicable buyer terms and checkout conditions.

7. Automatic renewal

Paid subscriptions automatically renew according to the billing frequency you selected unless cancelled before the next renewal date. Monthly subscriptions renew each month and annual subscriptions renew once per year.

By starting a subscription, you authorise the payment provider to collect the applicable recurring subscription charge at the selected billing frequency until the subscription is cancelled.

8. Cancellation

You may cancel your subscription at any time.

Cancellation prevents future renewal charges once it becomes effective.

Further information is available in the OfficeText Subscription & Cancellation Policy .

9. Refunds

Refunds are handled in accordance with the OfficeText Refund Policy, the applicable payment provider's procedures and any mandatory consumer rights that apply to the transaction.

Further information is available in the OfficeText Refund Policy.

10. Acceptable use

You may use OfficeText for lawful personal or business purposes.

You must not use OfficeText to:

• commit or facilitate fraud or other unlawful activity;
• send illegal, deceptive, abusive or harassing communications;
• send unsolicited bulk messages or unlawful spam;
• impersonate another person or business;
• attempt to interfere with or damage the OfficeText website or service;
• gain unauthorised access to another user's account;
• resell, copy or redistribute OfficeText as your own service without permission.

11. Responsibility for your messages

OfficeText helps you prepare business messages, but you remain responsible for reviewing the final text before using or sending it.

You are responsible for ensuring that names, dates, amounts, facts, contact details and other information in your final message are accurate.

OfficeText does not provide legal, financial, tax or other regulated professional advice.

12. Remind me later in the Assistants

If you choose the Remind me later feature in any OfficeText Assistant, OfficeText temporarily stores the information you entered and the related reminder details needed to send the reminder and restore the saved information for you.

This applies across the OfficeText Assistants. Temporary storage takes place only when you actively choose to save a reminder. Further details about the information involved and how long it is kept are explained in the OfficeText Privacy Policy.

Reminder delivery is provided as a convenience feature. Delivery may occasionally be delayed by hosting, internet or email-provider issues, so you should not rely on an OfficeText reminder as your only method for managing a critical legal, financial or contractual deadline.

13. Intellectual property

The OfficeText name, website, design, software, Assistants, interfaces and original service materials are protected by applicable intellectual property laws.

Your Free account or paid subscription gives you a limited, non-exclusive and non-transferable right to use OfficeText for your own lawful personal or business purposes.

You may use the business messages you create with OfficeText in your own communications.

14. Availability

We aim to keep OfficeText available and reliable, but uninterrupted or error-free access cannot be guaranteed.

Temporary interruptions may occur because of maintenance, hosting, internet failures, payment-provider services or circumstances outside our reasonable control.

15. Suspension or termination

Access to OfficeText may be suspended or terminated where reasonably necessary, including where:

• subscription payments remain unpaid;
• an account is used fraudulently or unlawfully;
• these Terms are seriously or repeatedly violated;
• security or technical abuse threatens OfficeText or other users.

Where reasonably possible, appropriate notice will be given before access is terminated.

16. Limitation of liability

OfficeText is intended as a practical business writing tool.

To the fullest extent permitted by law, OfficeText is not liable for indirect, incidental or consequential losses resulting from the use of the service, including loss of profits, business opportunities, data or reputation.

Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded or limited.

Nothing in these Terms limits any mandatory consumer rights.

17. Privacy

Personal information relating to your OfficeText account and use of the website is handled in accordance with the OfficeText Privacy Policy.

Information you enter into an OfficeText Assistant is processed by OfficeText to create the business message you request. During normal message creation, that content is not stored as part of your OfficeText account or in the OfficeText database.

Where you use the Remind me later feature, the saved information and related reminder details may be stored temporarily as described in the Privacy Policy so that OfficeText can provide the reminder and restore the saved information for you.

18. Changes to these Terms

These Terms may be updated where necessary, for example because of changes to the service, payment arrangements, legal requirements or security practices.

Material changes affecting an existing paid subscription will be communicated where required by applicable law.

The latest version of these Terms will be published on the OfficeText website together with the date of the most recent update.

19. Governing law

These Terms are governed by the laws of Bulgaria.

If you are a consumer, you continue to benefit from any mandatory consumer protections that apply under the laws of your country and that cannot legally be excluded by these Terms.

20. Contact

If you have questions about OfficeText or these Terms & Conditions, please contact:

OfficeText
BULSTAT number 181622580
Email: info@officetext.eu