Frequently asked questions

The OfficeText FAQ gives clear answers to the most important questions about OfficeText, the Assistants, privacy, subscriptions and everyday use.

About OfficeText

What is OfficeText?

OfficeText helps freelancers, self-employed professionals and small businesses create common business messages quickly and clearly. Choose the Assistant you need, select the right situation and enter only the information required. OfficeText then prepares a structured business message and opens it in your own email application, where you can review it before sending.

Which Assistants are available?

OfficeText has four Assistants: the Email Assistant, Reminder Assistant, Reply Assistant and Follow-up Assistant. Each Assistant is designed for common business situations, so you can choose the one that matches the type of message you need to create.

How do the Assistants work?

Open an Assistant and choose the type of message you want to create. Enter only the information needed for that situation and choose the tone you prefer. OfficeText securely prepares the completed message on the server. When you select Send email, the message opens in your own email application, where you can review it and make any changes before sending.

Do I need technical knowledge?

No. OfficeText is designed to be easy to use. You do not need to write prompts, understand technical settings or go through complicated steps. The Assistants guide you through the information needed for each type of business message.

Privacy and your texts

Does OfficeText use AI to process my texts?

OfficeText uses automated writing technology, including AI-based processing where applicable, to prepare the business messages you request. You do not need to write prompts or use a chatbot: simply choose a task and enter the necessary details. Information is processed to provide the service; please see our Privacy Policy for details.

Can OfficeText see or store my texts?

The information you enter into an Assistant is processed securely by OfficeText only to create the business message you request. During normal message creation, that content is not stored as part of your OfficeText account or in the OfficeText database.

If you actively choose Remind me later, the information needed for that reminder is stored temporarily so OfficeText can send the reminder and reopen the saved message for you.

How do I send a message I create with OfficeText?

Enter the required information in the Assistant and select Send email. OfficeText securely assembles the subject and message and opens the completed email in your own email application. You can then review the text, make any changes you want and send it from your own mailbox. OfficeText does not send the message to the recipient on your behalf.

Using OfficeText and access

Where can I find my Assistants?

After logging in, open My Assistants to access all four OfficeText Assistants. They are included with both Free and All-in, so you can choose the task you need without selecting separate packages.

Can I use OfficeText on a computer, tablet and phone?

Yes. OfficeText is designed for desktop computers, laptops, tablets and phones. You use the same OfficeText environment and the same Assistants on your devices, which makes it easy to continue working wherever you normally handle your business communication.

Can I add an OfficeText icon to my device?

Yes. You can add an OfficeText shortcut to your desktop or home screen. This lets you open OfficeText quickly and go directly to My Assistants without having to search for the website each time.

Can I download or share my Assistants?

The OfficeText Assistants are linked to your account and cannot be downloaded or transferred to another person. Both Free and All-in include all four Assistants, subject to your monthly message allowance. The business messages you create are yours to use in your own communication.

Free and All-in

Can I try OfficeText for free first?

Yes. OfficeText Free is permanently free and includes all four Assistants, with up to 5 completed messages per calendar month. Create an account to get started. No credit card is required, and there is no 30-day trial or automatic upgrade to a paid plan.

Can I pay monthly?

Yes. OfficeText All-in costs €7.95 per month or €79.50 per year. Both billing options include all four Assistants, all available languages and Unlimited messages. Free remains available separately at €0 with 5 messages per month.

What happens when I use all 5 Free messages?

Once you have completed 5 messages in a calendar month, you can wait until the next month, when your Free allowance starts again, or choose All-in to continue with Unlimited messages. Upgrading is optional. You will never be charged automatically for Free. See the Prices page for both options.

Are all four Assistants included?

Yes. Email, Reply, Reminder and Follow-up are all included in both Free and OfficeText All-in. You do not need to select or purchase individual Assistants. The only difference is your monthly message allowance: 5 with Free or Unlimited messages with All-in.

Can't find your question?

The OfficeText FAQ covers the most common questions. If you need something else, feel free to contact us. We will be happy to help.

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